RETURNS & CANCELLATIONS

Select a 'Returns and Cancellations' sub category:

 

Return Policy

In order to return merchandise, you must obtain an RMA number from our customer service department. 

You may return any unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges. 

Any shipping cost you incur to return the product to us will not be refunded. 

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. 

We require the following information to process your return. (If this information is not included, we will be unable to process your return.)

 

Please return the merchandise to:
Vogue1 International Perfumes

11422 Harry Hines Blvd, suite 201Dallas, Texas

+1 972-247-7555

All returns must be shipped back to Vogue1 International Perfumes using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation) 

Any package that has not been received by Vogue1 International Perfumes and tracking information cannot be provided, will be the sole responsibility of the shipper. 

**Please allow up to 14 business days to process your return or exchange. 

If your package is returned to Vogue1 International Perfumes marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $5.95 re-shipping fee. 

Cancel Your Order

Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact 

Contact us at:
+1 972-247-7555
Monday-Friday: 9:00am-5:00pm Eastern Time.


Claims

You must notify us within 15 days from the date of your order if you have not received your package.